Hassle-Free International Shopping
At Kloira, we strive to make your shopping experience as seamless as possible, no matter where you are in the world. We understand that customs duties and taxes can be a concern for international buyers, and we work diligently to minimize these costs for you.
Minimal Customs Duties
Generally, our products do not require customs duties as we try to manage these fees on our end. Our team works closely with our shipping partners to ensure that your purchase is delivered to you with minimal hassle and cost.
Customer Responsibility
While we make every effort to handle customs duties, there may be instances where additional fees are required by your country's customs authorities. In such cases, any additional customs duties, taxes, or import fees will be the responsibility of the customer. These charges are determined by your local customs office and are not controlled by Kloira.
Understanding Customs Charges
Customs charges can vary based on the destination country, the value of the item, and local regulations. We recommend that you familiarize yourself with your country's customs policies to understand any potential charges that may apply to your order.
Transparency and Support
We believe in transparency and aim to provide you with all the information you need regarding customs duties and taxes. If you have any questions or concerns about potential charges, our customer support team is here to assist you. Please feel free to contact us for any clarifications or assistance.
Shipping Documentation
To ensure a smooth customs process, all our shipments are accompanied by the necessary documentation. This includes invoices and other required paperwork to help expedite the customs clearance process.
Commitment to Excellence
With over 15 years of experience in the luxury watch and diamond industry, Kloira is committed to delivering the highest quality products and services. We take every measure to ensure that your shopping experience is exceptional, from the moment you place your order to the delivery of your luxurious timepiece.
Thank you for choosing Kloira. We appreciate your understanding and cooperation regarding customs and duties, and we look forward to serving you.