Welcome to Kloira! These terms and conditions outline the rules and regulations for the use of Kloira’s website, located at kloira.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Kloira if you do not agree to take all of the terms and conditions stated on this page.
1. Definitions
- "Website" refers to kloira.com.
- "We," "us," "our," and "Kloira" refer to the owners and operators of the Website.
- "You" and "your" refer to the user or viewer of our Website.
2. Use of the Website
By using our Website, you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please do not use our Website. You also agree to use the Website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website.
3. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Kloira or its content suppliers and is protected by international copyright laws. Unauthorized use of any materials on this Website may violate copyright, trademark, and other laws.
4. User Accounts
To access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
5. Orders and Payments
- Placing Orders: By placing an order through our Website, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
- Pricing: All prices are listed in [currency] and are subject to change without notice. Prices do not include shipping and handling fees, which will be added to your total order amount.
- Payment: We accept various forms of payment, including credit/debit cards and other payment methods as indicated on our Website. By submitting your payment information, you authorize us to charge the applicable payment method for the total amount of your order.
6. Shipping and Delivery
We offer worldwide shipping for our products. Shipping times and costs will vary based on the destination and shipping method selected. We strive to process and ship orders promptly but do not guarantee delivery times. Once your order is shipped, you will receive a confirmation email with tracking information.
7. Returns and Refunds
- Standard Products: If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange, subject to our return policy. The product must be in its original condition and packaging.
- Custom Orders: Custom-made products are non-refundable and non-exchangeable unless they arrive damaged or defective. In such cases, please contact us within 14 days of receipt to arrange for a replacement or refund. Read More
8. Warranty
Our products come with a limited warranty that covers manufacturing defects. The warranty period and terms will be specified on the product page or included with your purchase. This warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.
9. Limitation of Liability
To the fullest extent permitted by law, Kloira shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Website or products purchased through the Website. This includes, but is not limited to, damages for loss of profits, use, data, or other intangible losses.
10. Indemnification
You agree to indemnify, defend, and hold harmless Kloira, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including legal fees) arising from your use of the Website, violation of these terms, or infringement of any intellectual property or other right of any person or entity.
11. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the Website after any changes indicates your acceptance of the new terms. It is your responsibility to review these terms periodically for updates.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of CA, United States and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
13. Contact Information
If you have any questions about these terms and conditions, please contact us at:
- Email: hello@kloira.com
- Address: 1062 Lincoln Ave Unit 1023, San Jose, CA 95125, United States
By using Kloira's Website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
This detailed "Terms and Conditions" section provides clear guidelines and information for your customers, ensuring transparency and setting expectations for using your website and services.